Matters & clients

FICA records

Caseo keeps a FICA record for each client so you can see at a glance who has been verified and screened, and when each client is due for review.

Open a client's or matter's FICA section for a summary, and Full record for the FICA page, which lists every record with filters by status. The FICA page is for Supervisors and Administrators.

Starting a record

Click Start FICA Check, pick the client and an initial risk rating (Low, Medium or High).

What a record holds

StatusWhere the client stands. Starts as Pending; update it as the checks are completed, or mark the record Expired when a review falls due.
Risk ratingLow, Medium or High, according to your firm's risk management programme.
ID verifiedWhether identity has been verified, and the date.
PEP screenedWhether the client was screened as a politically exposed person, the date and the result.
Sanctions screenedThe result of sanctions screening.
Next review dateWhen the client is due for review.
NotesAnything else, such as which documents were seen.
Caseo records the checks your firm does; it doesn't perform screening itself or connect to a screening provider, and statuses don't change automatically. What your firm must do under FICA is covered on the compliance page.

Something unclear or out of date? Email hello@caseo.co.za.